Refund and Cancellation Policy

Effective Date: 17 May 2025

At Barringer Pharma, we prioritize customer satisfaction while maintaining the highest standards of safety and compliance in delivering pharmaceutical and healthcare products. Please review our refund and cancellation policy carefully before placing your order.

1. Order Cancellation Policy

Before Dispatch:
Customers may cancel an order within 2 hours of placement, provided the order has not been processed or shipped. To request a cancellation, please contact our support team immediately at info@barringerpharma.com or call us at +91-8830356595.
After Dispatch:
Once the order has been dispatched, it cannot be canceled. In such cases, customers may refer to the return policy below if applicable.

2. Return Policy

Due to the nature of pharmaceutical and health-related products, returns are accepted only under the following conditions:

Product received is incorrect or damaged
Product is past its expiry date at the time of delivery
Product delivered does not match the order

Return Conditions:

Return requests must be raised within 3 days of delivery.
Products must be unopened, unused, and in their original packaging.
A valid proof of purchase and photographic evidence of damage/incorrect item must be provided.
Products such as refrigerated items, personal care items, or opened medication packs are not eligible for return.

To initiate a return, email us at info@barringerpharma.com with your order number and issue details.

3. Refund Policy

Once a return is approved and received at our facility:

Refunds will be processed within 7 business days to the original method of payment.
In case of prepaid orders, the refund will reflect in your bank or wallet account.
For COD (Cash on Delivery) orders, refund will be issued via bank transfer after confirmation.

Note: Shipping charges (if any) are non-refundable unless the return is due to our error.

4. Exceptions and Non-Returnable Items

Opened or used items
Items without original packaging
Products marked as “non-returnable” on the website
Orders with incorrect address entry by the customer

5. Contact Information

For any refund or cancellation-related assistance, please contact:

Barringer Pharma Customer Care